Privacy
Your privacy is very important to Timesavers International B.V.. We therefore adhere to the relevant privacy laws and regulations, including the General Data Protection Regulation:
Clearly define our purposes before we process your personal data, via this privacy statement;
Store as little personal data as possible and only the data necessary for our purposes;
Request express consent for the processing of your personal data, should consent be required;
Take necessary security measures to protect your personal data. We also impose these obligations on parties who process personal data on our behalf;
Respect your rights, such as the right of access, correction or deletion of your personal data processed by us.
Your details are safe with us and we will always use these details properly. In this privacy statement we explain what we do with information we learn about you on the Timesavers International B.V. website.
If you have any questions or would like to know exactly what we keep about you, please contact Timesavers International B.V..
Sending newsletters
We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services.
We use your name and address for this purpose. We do this on the basis of your consent. We keep this information until you cancel your subscription.
You can unsubscribe from the newsletter at any time. Every newsletter contains an unsubscribe link.
Provision to third parties
We work with certain companies who may receive your personal information from us.
For the handling of the newsletters we cooperate with:
Digital service Fingerspitz B.V., Envoker; HubSpot; AutoPilot; Salesforce.com
We also share data with the following parties, who provide tailor-made advertisements for us:
Fingerspitz B.V., Envoker
Of these parties, HubSpot and Salesforce.com are located outside the EU.
Handling order
When you place an order with us, we use your personal data to be able to process it neatly. We may then give your personal data to our delivery service in order to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this purpose we use your billing address, e-mail address, payment details, telephone number and name and address. We need these because of the contract we enter into with you. We retain this information until your order is completed. We retain certain customer data for a longer period of time in connection with the statutory tax retention obligation.
Provision to third parties
We work with certain companies who may receive your personal information from us.
Your Account
Certain parts of our website require you to register first. You will then need to provide information about yourself and choose a user name. This will create an account where you can log in with that username and a password of your choice.
For this purpose we use your telephone number, name and address and billing address. We need these because of the contract we conclude with you. We will retain this information until you cancel your account.
We will keep this information so that you do not have to fill it in again and again and so that we can approach you more easily if necessary at the website. You can change information via your account whenever you wish.
Provision to third parties
We work with certain companies who may receive your personal information from us.
Contact form
With the contact form you can ask us questions or make enquiries.
For this purpose we use your name and address, e-mail address, IP address and telephone number. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. In this way we can easily access the information in the event of follow-up questions. It also allows us to train our customer service to become even better.
Portal access
Our portal gives you access to a management environment where you can set up, specify and modify things for the website yourself. We keep track of what you have done and when, so there is proof of that.
For this purpose, we use your e-mail address and name and address details. We do this on the basis of your consent. We keep this information until the end of the service we provide to you.
Provision to third parties
We work with certain companies who may receive your personal information from us.
Advertising
We would like to send you advertisements about offers and new products or services. This is what we do:
by post
by email
via social media
by telephone
You can object to this advertising at any time. Each letter will state how to do so. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also indicate this via your account. You can also inform us via the portal.
Location details
Sometimes it is necessary for our website Timesavers International B.V. to find out where you are. We will ask separately if we are allowed to know and only if you give us permission will we receive this information.
For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. So always read their privacy statements.
Advertisements
Our website displays general advertisements. We do not keep any personal data, so we do not find out whether you like them.
Provision to other companies or institutions
With the exception of the parties required to provide the services listed above, we will under no circumstances disclose your personal data to other companies or institutions, except where we are required to do so by law (for example, if the police so require in the event of a suspected crime).
Statistics
We keep statistics about the use of our website
Our website includes social media buttons. These buttons are used by the managers of these services to collect your personal data.
This website uses cookies for anonymous analysis of website traffic so that we can improve the functionality and effectiveness of this website. We also use cookies after consent to personalise content and advertisements.
Cookies are small text files that can be used by websites to make user experiences more efficient.
The law allows us to store cookies on your device if they are strictly necessary for the use of the site. All other types of cookies require your consent.
This website uses different types of cookies. Some cookies are set by third party services that appear on our pages.
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. For this purpose, we have concluded a processing agreement with Google.
The information collected is anonymised as much as possible and is not shared with Google or others. Your IP address is therefore transmitted anonymously by masking the last octet of the IP address. We also do not allow Google to use the obtained information for other Google services (unless you have explicitly accepted marketing cookies).
You can refuse the use of Google Analytics cookies via this browser plugin: https://tools.google.com/dlpage/gaoptout. By using this website, you consent to the processing of information by Google in the manner and for the purposes set out above.
Your consent applies to the following areas: www.timesaversint.com
Your current status: All cookies allowed.
Your consent ID: /Trrz2AKCA1QZJafqHQ4vPJp9uyUeaYuqF2zYznlWndTRWQmWoPixA==Date of consent: Wednesday 22 January 2020 10:25:04 CET
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Cookie Statement last updated on 28-10-2020 by Cookiebot:
Necessary (10)
Necessary cookies help make a website more usable by allowing basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website will not function properly.
PROVIDER NAME TARGET EXPIRY TIME TYPE
__cf_bm Zendesk This cookie is used to distinguish between people and bots. This is beneficial for the website to make correct reports about the use of the website. 1 day HTTP Cookie
__cfruid Zendesk This cookie is part of the services offered by Cloudflare – including task allocation, delivery of website content and provision of a DNS connection for website operators. Session HTTP Cookie
__zlcstore Zendesk This cookie is required for the chatbox function on the Website. Persistent HTML Local Storage
AWSALBCORS Zendesk records which server cluster serves the visitor. This is used in conjunction with traffic distribution, in order to optimise the user experience. 6 days HTTP Cookie
CookieConsent Cookiebot Stores the user’s cookie status for the current domain 1 year HTTP Cookie
li_gc LinkedIn Stores the cookie status of the user for the current domain 2 years HTTP Cookie
PHPSESSID www.timesaversint.com Tracks user session status for all page requests. Session HTTP Cookie
rc::a Google This cookie is used to distinguish between people and bots. This is beneficial for the website to make correct reports about the use of the website. Persistent HTML Local Storage
rc::c Google Used in context with video ads. The cookie limits the number of times a visitor sees the same advertisement. The cookie is also used to ensure the relevance of the video ad for the specific visitor. Session HTML Local Storage
ZD-suid Zendesk A unique id that identifies the visitor’s session. Persistent HTML Local Storage
Preferences (2)
Preferred cookies allow a website to remember information that affects the behaviour and design of the website, such as your preferred language or the region where you live.
PROVIDER NAME TARGET EXPIRY DATE TYPE
long LinkedIn Remembers the user’s selected language version of a website Session HTTP Cookie
ZD-store Zendesk Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. Persistent HTML Local Storage
Statistics (12)
Statistical cookies help website owners understand how visitors use their website by collecting and reporting data anonymously.
PROVIDER NAME TARGET EXPIRATION DATE TYPE
_ga Google Tag Manager Registers a unique ID that is used to generate statistics about how the visitor uses the website. 2 years HTTP Cookie
_gid Google Tag Manager Registers a unique ID that is used to generate statistics about how the visitor uses the website. 1 day HTTP Cookie
_hjAbsoluteSessionInProgress Google Tag Manager This cookie is used to keep track of how often a website is visited by different visitors – this is done by assigning the visitor a random ID so that the same visitor is not counted twice. 1 day HTTP Cookie
Google Tag Manager Sets a unique ID for the session. This allows the website to obtain data about visitor behaviour for statistical purposes. 1 year HTML Local Storage
_hjIncludedInPageviewSample Google Tag Manager Determines whether the navigation of the user should be recorded in a particular temporary statistical indication. 1 day HTML Local Storage
_hjTLDTest Google Tag Manager The cookie is used to detect the SEO ranking for the current website – This service is part of an external statistics and analysis service. Session HTTP Cookie
cid Google Tag Manager Sets a unique ID for the session. This allows the website to obtain data about visitor behaviour for statistical purposes. Session HTML Local Storage
collect Google Used to send data to Google Analytics about the device and the visitor’s behaviour. Tracks the visitor on different devices and marketing channels. Session Pixel Tracker
e.gif Albacross Is used to distinguish between different users coming from the same IP address. Session Pixel Tracker
https://stats.bluebillywig.com/ Bluebillywig collects data on visitor interaction with the website’s videos – This data is used to make the website’s videos more relevant to the visitor. Session Pixel Tracker
ZD-buid Zendesk Unique id that identifies the user on recurring visits. Persistent HTML Local Storage
ZD-currentTime Zendesk Registers the date and time for the user’s latest visit to the website. Persistent HTML Local Storage
Marketing (25)
Marketing cookies are used to track visitors when they visit different websites. Their aim is to display ads that are tailored to and relevant to the individual user. In this way, these ads become more valuable to publishers and external advertisers.
PROVIDER NAME TARGET EXPIRATION TYPE
__zlcmid Zendesk Keeps track of user statuses over page visits. 1 year HTTP Cookie
Google Tag Manager Used by Facebook to deliver a range of advertising products, such as real-time bidding from external advertisers. 3 months HTTP Cookie
_gcl_au Google Tag Manager Used by Google AdSense to experiment with the efficiency of ads on websites that use their services. 3 months HTTP Cookie
bb_uuid Bluebillywig Collects data about the visitor on various websites. This data is used to make advertisements more relevant. Persistent HTML Local Storage
bcookie LinkedIn Used by the social networking service, LinkedIn, to track the use of embedded services. 2 years HTTP Cookie
fr Facebook Used by Facebook to deliver a range of advertising products, such as real-time bidding from external advertisers. 3 months HTTP Cookie
IDE Google Used by Google DoubleClick to record and report the actions of the website user after viewing or clicking on one of the advertiser’s advertisements for the purpose of measuring the effectiveness of an advertisement and to present targeted advertisements to the user. 1 year HTTP Cookie
lidc LinkedIn Used by the social networking service, LinkedIn, to track the use of embedded services. 1 day HTTP Cookie
lissc LinkedIn Used by the social networking service, LinkedIn, to track the use of embedded services. 1 year HTTP Cookie
nQ_cookieId Google Tag Manager Sets a unique ID for a specific visitor. This ID can be used to recognise the visitor on a next visit and implement any preferences made. With the cookie, the website can also follow the visitor on multiple websites for marketing purposes. 1 year HTTP Cookie
nQ_userVisitId Google Tag Manager Sets a unique ID for a specific visitor. This ID can be used to recognise the visitor on a next visit and implement any preferences made. With the cookie, the website can also follow the visitor on multiple websites for marketing purposes. 1 day HTTP Cookie
pagead/1p-user-list/# Google Is used to track whether the visitor has shown interest in specific products or events on multiple websites and detects how the visitor navigates between sites – This is used to measure advertising efforts and facilitates the payment of referral fees between websites. Session Pixel Tracker
RUL Google Awaiting 1 year HTTP Cookie
test_cookie Google Inc. Used to check whether the user’s browser supports cookies. 1 day HTTP Cookie
tr Facebook Collects statistics about the user’s visits to the website, such as the number of visits, the average time spent on the website and which pages have been read. Session Pixel Tracker
uuid Bluebillywig This cookie is used to optimise the relevance of advertisements by collecting the visitor’s behaviour on multiple websites – this exchange of visitor data is normally carried out by an external data centre or ad exchange. 1 year HTTP Cookie
VISITOR_INFO1_LIVE YouTube Tries to estimate the bandwidth of users on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of which YouTube videos the user has seen. Session HTTP Cookie
yt-remote-cast-installed YouTube Stores the preferences of the user’s video player with embedded YouTube video Session HTML Local Storage
yt-remote-connected devices YouTube Stores the preferences of the user’s video player with embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id YouTube Stores the preferences of the user’s video player with embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period YouTube Stores the preferences of the user’s video player with embedded YouTube video Session HTML Local Storage
yt-remote Session app YouTube stores user video player preferences with embedded YouTube video Session HTML Local Storage
yt-remote Session-name YouTube Stores the preferences of the user’s video player with embedded YouTube video Session HTML Local Storage
zte# Zendesk Stores a Zopim Live Chat ID that recognizes a device between visits during a chat session. Session HTTP Cookie